Feedback during and after your stay                                                     

   
 
Thank you for choosing to stay at Hotel Pacific. We value your comments and appreciate you sharing them with us.

Your feedback about our people, facilities and service enable us to understand your expectations for our price range, and make improvements to our standards of hospitality, staff training, as well as future investment in the hotel.

Note: If there is any area of service that requires immediate attention during your stay, please contact the Manager and give us the opportunity to resolve the issue as quickly as possible before you leave the hotel. We are here to ensure you enjoy your stay with us.

In this form: You can fill in as little or as much information as you want. Any quantity of feedback is extremely valuable to us.

1

    Your Experiences
Overall Experience  
Excellent Good Satisfactory Poor
  How would you rate your overall experience?
On Arrival
Excellent Good Satisfactory Poor
  First impression of the hotel
  Warmth of welcome
  Friendly and professional Reception Service
The Bedroom

The Bathroom
Yes No
  Room lights working
  Room floor is clean
  TV working with clear reception
  Air Conditioner and/or Fan working
  Bed sheet and pillows clean
Yes No
  Bathroom floor clean
  Wash Basin / Bath tub clean
  Toilet / Commode clean and working
  Water tap / Shower / Hand shower working
Restaurant - [Skip this portion if you did not order any food]
Excellent Good Satisfactory Poor
  Overall restaurant and food experience
  Serving of food within time stated at restaurant

  Restaurant and wash room cleanliness
  Utensils and cutlery
Excellent Good Satisfactory Poor
- Quality of food        
  Breakfast

  Lunch / Dinner
Excellent Good Satisfactory Poor
- Room Service        
  Arrival of food within time to your room.
Property - Building
Excellent Good Satisfactory Poor
  Physical condition of the hotel
  Everything in working order
  Internet Computers and working
  Feeling of security
Our People - efficiency and attention to detail
Excellent Good Satisfactory Poor

  Warmth and Friendliness
  Willingness to help
  Professionalism
  Treated as valued guest
  Room Service
  Housekeeping
  Reservation
Last Thoughts...
Very Likely Not Sure Unlikely
  If in this area again, how likely would you stay with us again?
What factors influenced your choice of our hotel? (Check all that apply)
Hotel Location Value for money Free Internet &
Service offered (car/laundry etc)

Friendly Service

 Safety & Security
In-house Restaurant Positive review on a website Family Environment (no booze/hookers)
 Other:

 What was the best part of your stay?
 
 What could we do better?
   
Did any particular employee(s) make
your stay more enjoyable?
1. Name  - 
2. Name  - 
3. Name  - 
4. Name  - 

2

    Your Stay Details

= Required Fields

Title
First Name
E-mail
Re-type E-mail
Room Type
Check-in Date  
Room Number
How did you hear about us?
If "Other", please specify
How did you arrive at the hotel?
Did you have a reservation?
Yes No  
If you encounter any errors OR difficulties sending your booking details through this form, you may send your booking details to our help desk at our main reservation office at email address: reservation@hotelpacificdhaka.net
 
     
 
  home | about | rooms & rates | services | restaurant | location | frequently asked questions | travel tips | photo gallery | reservation | contact
  Email: info@hotelpacificdhaka.net
   Email: reservation@hotelpacificdhaka.net
  Tel: (880-2) 956 7583 to 85 (3 Lines)    AND   (880-2) 716 9842 to 51 (10 Lines)
  Fax: (880-2) 956 5162
  120/B Motijheel Commercial Area, Dhaka-1000, Bangladesh

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This hotel is independently owned, operated and managed by: WAFA Limited,
 Bangladeshi Human Resource Specialists to the Middle East since 1983,
a WAFA Group company.
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